WHAT WE DO
From communications to systems monitoring, PROTEK SOLUTIONS has the know-how to face today's IT challenges.
SOLUTIONS
Our digital infrastructure and virtualization solutions can help your business streamline operations and save money through the use of advanced communications and data technology. Our solutions and managed services help you accelerate the adoption of new technology, improve network security, unify your communications between employees and with customers, and boost the quality of service you provide to your customers.
DIGITAL INFRASTRUCTURE
PROTEK SOLUTIONS helps small and medium-sized businesses keep up in a quickly changing digital world. With our advanced network architecture and support services, we can provide you with a capable network backbone that is able to smoothly support ever-increasing demands in the form of high-bandwidth video and data applications. As the standards evolve and change, many businesses – even our fellow tech companies – find it difficult to keep up with the latest functionality and applications of new technology. We provide advanced network configuration and monitoring at the right price for any business.
UNIFIED COMMUNICATIONS
Our digital network services also process and support high-volume local and remote customer service functions. This can include call centers, collaboration suites, service ticketing, warehousing logistics and remote technician dispatch. Our approach shortens wait times and provides constant feedback to your valuable customers while reducing your costs and customer-retention effort.
VIRTUALIZATION
Internally, PROTEK SOLUTIONS's solutions support application and desktop virtualization that will reduce hardware and servicing costs across your entire enterprise. From mobile devices to your reception desk, our virtual solutions bring down costs associated with normal day-to-day business operations without sacrificing operational capability. One device can serve as a user's phone, video communication suite, desktop PC and dedicated systems monitor.
DATA ANALYTICS
As specialists in network support and digital infrastructure, PROTEK SOLUTIONS has watched the recent evolution of data analysis. We have always supported collection, storage and access of data warehouses. Our latest solutions also provide the ability to analyze data and extract key actionable information in the form of trends and historical roadmaps. We're especially excited about this new capability and look forward to helping you dive deep into your sales, market and customer data.